Due to the intimate nature of our products, your safety and hygiene are our top priorities. Please read our return and refund guidelines carefully:

1. No Returns or Exchanges

We do not accept returns or exchanges on lingerie, swimwear, or innerwear items to maintain hygiene standards — unless the item is damaged or incorrect upon delivery.

2. Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order.

• Email: support@wetnwildco.com

• WhatsApp: [Your Number]

• Include clear photos of the product and packaging.

We will verify the issue and offer a replacement or store credit if eligible.

3. Refunds

Refunds are only issued:

• If a product is out of stock and cannot be fulfilled.

• If the same item is not available for replacement.
  Refunds will be processed to the original payment method (if prepaid) or via bank transfer for COD orders.

4. Order Cancellations

Once an order is confirmed, it cannot be cancelled or modified as we begin processing immediately.

5. Courier Delays

We are not responsible for delays caused by courier services, but we will support you in tracking and resolving delivery issues.

Thank you for shopping with Wet N Wild Co.
We’re committed to providing you with stylish, safe, and satisfying experiences.